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Password Resets

For password resets, you can do these one of two ways.

One, you can go to our board site, and at the top right-hand corner, select ‘Staff Links’. From there, you will select ‘Update Password’. You will need to know your old (current) password in order to create a new password. [Isert created video called ChangePassword2.mp4]

Secondly, you can select the Alt+Ctrl+Del buttons at any of the BHNCDSB board computers and select ‘Change my password”. The requirements for the new password are as follows:

  • Must be at a minimum of 11 characters long
  • Uppercase letter
  • Lowercase letter
  • Special character
  • Number

Note: you need to have 3 out of the 4 requirements (uppercase, lowercase, number or special character)

Always use a different password for different services. If you still need assistance, please call the helpdesk. When calling helpdesk, your employee number will be asked. If you do not provide your employee number, as per process, you will have to call back when you have it, to be assisted.